Barista

Job Type
Part-time
Description

Who We Are

At 22 Sierra, we are about more than just coffee. We are about service, both in community and to our country. 22 Sierra is coffee for members and supporters of our military, veteran, and first responder communities. We are looking for passionate, hard working individuals to join our growing team at HQ. 

Summary/Objective

As a Barista, you will engage with customers, make drinks and food, process payments, organize and stock the sales floor and provide an overall positive brand experience to customers. This is a part-time, hourly position. Additional duties may be assigned.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to work in a team and independently
  • Able to follow instructions and complete tasks without close supervision
  • Creativity and strong problem-solving skills.
  • Exceptional interpersonal and written and verbal communication skills.
  • Excellent active listening skills.
  • Excellent sales and customer service skills.
  • Extensive knowledge of the drinks, food, and merchandise sold.
  • Ability to anticipate customer's needs.
  • Ability to recommend merchandise to customers.
  • Capacity to operate or to quickly learn the store's menu, processes, and point-of-sale system.
  • Participate in social media content creation
  • Regular attendance is critical to the operation of our business.

Job Duties:

  • Engage with customers as they enter the store
  • Follow through on an exceptional customer experience by presenting drink recommendations and an interactive and positive experience
  • Offer help and provide direct assistance to customers
  • Drives sales through engagement of customers, suggestive selling, and product knowledge
  • Be enthusiastic and informative about all 22 Sierra products
  • Work as a team to achieve sales goals
  • Baristas must multitask, while being attentive to customers and remaining flexible to the needs of the business
  • Maintain all visual standards and expectations
  • Take direction from and report to assigned supervisor

Competencies

  • Ability to learn and follow processes and comply with regulations
  • Strong sales and customer service orientation, relationship-building
  • Organization, time management skills, ability to multi-task
  • Company and product knowledge
  • Basic Math skills
  • Dependability, trustworthy, integrity
  • Team Player, company supporter
  • Strong interpersonal skills, proficient written and verbal communication skills
Requirements

 Minimum Requirements

  • 15 years or older
  • Able to work one or more of the following shifts:
    • Weekday Morning A - 6:15 a.m. - 12:00 p.m.
    • Weekday Morning B - 7:00 a.m. - 10:00 a.m.
    • Weekday Afternoon - 12:00 p.m. - 5:15 p.m.
    • Weekend Morning - 7:15 a.m. - 11:30 a.m.
    • Weekend Afternoon - 11:30 a.m. - 3:15 a.m.
  • Must be available at least one Sunday morning per month
  • Veteran, or family of veteran, preferred

Supervisory Responsibility

None

Work Environment

Fast paced, high pressure at times. Must be willing to have a flexible schedule if needed by management.  

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. 

  • Frequently required to communicate verbally and conduct conversation in person and on phone. 
  • Frequently required to operate buttons and controls on coffee equipment and point of sale systems
  • Repeated reaching, grasping, stooping, kneeling, and crouching.
  • Ability to lift and/or carry up to 40 pounds. 
  • Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. 
  • The noise level in the work environment is typically moderate.

Position Type/Expected Hours of Work

This position is part time and located at the Mount Vernon, MO HQ

Travel

No travel is anticipated

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Management may change duties, responsibilities, and activities any time with or without notice.

EEO Statement

22 Sierra provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, 22 Sierra complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 

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